Maya Mobile review: Wide eSIM Packages Options

Planning a trip abroad, looking to get an eSIM and searching for alternatives to well-known providers like Airalo or Holafly? In this Maya Mobile review, we’ll introduce you to a lesser-known eSIM providers that can compete impressively. We show you what we like about Maya Mobile and where they could approve their services.

Maya Mobile has been on the market since 2022 but gained more visibility a year later. Now, it ranks among mid-sized eSIM providers with excellent reviews, a user-friendly website, and plenty of impressive features.

📱 Not sure what an eSIM is? Read our article. 📱

Maya Mobile review: eSIM Offerings

Maya Mobile may not offer any eSIMs that include free voice minutes or SMS, but when it comes to data-only eSIMs, they are, in my opinion, top-notch.

Coverage

With Maya Mobile, you can get an eSIM for a total of 194 destinations worldwide, which is more than enough for the average tourist, and few providers offer a more diverse selection. They also offer 4 regional packages covering Asia, Europe, South America, or the Caribbean.

Data Volume

For each country in the offer, you’ll find several different options ranging from 1 GB to 10 or 20 GB. Moreover, there is an unlimited data package available for every country! Even for these, you have the choice of how “unlimited” you want it to be, meaning, for example, whether you want to use a hotspot and share the data with your travel companions.

Validity

What I like most about Maya Mobile is that you can choose the validity of each package, ranging from 5, 10, 15, to 30 days. If you know you’re going somewhere for only 5 days but need a lot of data, you can buy a large data package with a short validity, saving money compared to a package with a whole month of validity.

The same works the other way around: if you want data only as a backup, other providers might offer 1 GB with a maximum validity of 7 days, requiring you to buy another package afterward. With Maya Mobile, you can buy 1 GB with a validity of up to 30 days, saving money again.

Pricing

Data package prices are comparable to established providers like Airalo, but if you want an unusual combination (e.g., a small amount of data with long validity), you can save with Maya Mobile.

When it comes to unlimited data, few providers offer them for most countries. The most well-known is Holafly, and compared to them, Maya Mobile is a bit cheaper, at least for plans without hotspot use. However, with Holafly, you only get 500 MB per day for sharing. If you choose a package that allows data sharing, the cost increases slightly.

Unlimited data packages are not worth purchasing from Maya Mobile for countries like Thailand or South Korea, as you can find cheaper options from other providers.

Website and App Overview

Maya Mobile only has a website, there is no app available. The site is only in English, but I find it user-friendly and suitable for first-time eSIM buyers.

The homepage has a quick guide on how to buy and install an eSIM, and the Help Center answers frequently asked questions, some with illustrated instructions. You can also use their chatbot, which provides links to these answers, making it easier to find what you need.

How Complicated Is Buying and Installing an eSIM?

When purchasing an eSIM, I first choose the validity and data volume. Next, I need to select the activation date, which can be changed anytime before it starts. This way, I can ensure the eSIM activates right when I need it and doesn’t expire before my trip. You can also enable auto-renewal if you run out of data. I haven’t seen these features with any other provider, and I really like them.

You can pay using a card, Apple Pay, or PayPal. Right after, I receive an email with a guide and QR code. I can install the eSIM immediately because it only activates from the date I set during the purchase. If I don’t have another device to scan the QR code, the email also contains a manual setup code.

If I want to check data usage or make any adjustments (like changing the activation date or managing auto-renewal), I need to log into my account on their website.

📱 Need help with eSIM installation? Check out our article. 📱

Can I Share Data via Hotspot?

All limited data packages allow data sharing via hotspot. With unlimited data packages, you can choose whether you want hotspot sharing when purchasing, which will affect the price.

Loyalty Program

Maya Mobile still lags behind in this area as they don’t have a loyalty program. They don’t offer referral rewards or cashback.

Your account has something called reward points, but these are only used when Maya Mobile refunds money. The refund is credited as points that you can use for future purchases.

Customer Support

Customer support pleasantly surprised me. They have a chatbot on the website that provides links to FAQs, but you can also contact them via a contact form or email, which they say is available 24/7. I tested it and even on weekends at night, I received a response within minutes! The only downside is that you must speak English.

Conclusion and Evaluation (Pros and Cons)

Maya Mobile may not be a well-known eSIM provider, but they definitely hold their own against competitors. Besides reasonable prices, their huge advantage is the variety of data packages. You can mix and match different data volumes with varying validities, and for each country, you can even choose unlimited data. However, they fall behind competitors in terms of loyalty programs.

Here’s a list of the pros and cons we’ve noticed during our usage that might help you decide.